Tenant isolation
Each agency’s data is kept apart at the database level. Records carry the agency they belong to, and our database applies row-level security policies scoped to that agency.
Security and privacy
Your agency’s data, protected by design.
OMNE holds your leads, your owner data and your pipeline. Here’s how we protect that data, and the people in it.
Security
Controls built in, not bolted on.
Role-based access
What a person can see follows their role. Owner data is filtered on the server by role, team and area, and the Agent, Listing Admin, Conveyancing, Finance and Marketing & Media desks each get their own workspace. Access to a client’s details expires after 30 days without activity by default; each agency can set 7 to 180 days.
Encryption
Traffic to OMNE is encrypted in transit with TLS, which Vercel provides automatically. Supabase, our database provider, encrypts data at rest. Portal credentials are stored encrypted with AES-256-GCM.
Audit logging
Every number reveal and every edit to owner details is logged. The owner-edit log records who changed what, from which value to which.
Backups
Our database runs on Supabase, a managed PostgreSQL platform that provides automated backups.
Monitoring
Our daily portal sync jobs write a run log, and failures are flagged to our team.
Hosting and providers
Where OMNE runs, and who helps.
OMNE is hosted on Vercel, and its functions run in Frankfurt (fra1). The database, authentication and file storage are provided by Supabase. These are the main providers we use to run OMNE:
| Provider | Purpose |
|---|---|
| Vercel | Application hosting. Functions run in Frankfurt (fra1). |
| Supabase | Database, authentication and file storage. |
| Resend | Transactional email, such as invitations and access requests. |
| Anthropic | AI features, including Ask OMNE and the WhatsApp assistant. |
| Google (Gemini) | AI features, including AI search and listing text. |
| Google (Maps) | Address geocoding. |
| Meta (WhatsApp Cloud API) | WhatsApp messaging. |
Data protection and privacy
Data protection (PDPL).
We handle personal data in line with the UAE Personal Data Protection Law.
For security or privacy questions, write to security@omne.property.