What OMNE includes, and how it runs.

The platform

OMNE is a hosted platform for running a real estate brokerage in Dubai: a CRM for leads, listings and deals, with modules for portals, matching, the Deal Room, marketing, performance, property data, and HR and payroll. It runs in the browser and in native iOS and Android apps. There is nothing to install on your servers.

The plan

One plan, with everything included, priced by seat:

• AED 399 per agent a month.
• AED 250 per support-staff seat a month, for the Listing Admin, Conveyancing, Finance and Marketing & Media desks.
• A 12-month plan billed monthly in advance, or pay the year upfront and get 1 month free.
• Prices exclude VAT.

Onboarding and training

Onboarding and training are free. We set up your account and users, connect your portals, and help import your contacts, leads and listings.

Support

Support comes from our team in Dubai, by email at hello@omne.property.

Hosting and infrastructure

The application is hosted on Vercel. The database, sign-in and file storage are provided by Supabase, a managed PostgreSQL platform. Customer data is stored in Supabase’s EU region in Frankfurt, Germany. Each brokerage’s data is kept separate from every other at the database level.

Security

• Each agency’s data is separated at the database level.
• Configurable roles and permissions for every user.
• Data is encrypted in transit and at rest by our hosting providers, and portal credentials get an extra layer of encryption.
• Secrets are kept in environment configuration, never in code.
• Changes to listings, properties, contacts, leads, deals, roles and users are logged for admins.
• Automated monitoring of scheduled jobs and error reporting.

There’s more detail on the security page.

Data privacy

Your data belongs to your brokerage. Where we process personal data on your behalf, we act as your processor and in line with the UAE Personal Data Protection Law. We use your data only to provide and support the service. We don’t sell it. You can ask us to export your data, or to correct or delete it, and we handle that with you directly; when you leave, we make your data available for export before deleting it, subject to any legal retention requirement.

Backups

The database is backed up by our hosting provider, Supabase.

Subprocessors

These providers process data for us to run the service: